Pergunta de entrevista da empresa J.P. Morgan
Describe approach in dealing with a customer reporting that application X is not responding.
Resposta da entrevista
Sigiloso
21 de jul. de 2016
Usual process of running checks, verifying if its a local issue (on customer system) or a global issue, check for any planned downtime, troubleshooting issue, maybe screen share with customer to gather diagnostics, etc.
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