Firstly recieved a phone call from the reception manager, who asked me basic CV related questions about experience, availability etc. They then invited me to attend a trial shift the following day.
I was partnered up with one of the receptionists and had to shaddow her for two hours. Everyone was very nice and friendly, however, I wasn't sure how they could base the hiring process on this, as it was mainly a tour of the restaurant and how things worked, followed by laying tables, greeting customers and showing them to their tables. None of this was difficult so I am unsure how the hiring decision was made, as all my feedback was positive.
I was disheartened not to hear back from Fazenda given the time, energy and professionalism I had invested in the trial shift. I was left to presume that someone with more relevant experience was hired, as I had not been a receptionist before, but it would have been curteous to let me know. If this was the case, I feel that inviting me to trial was a waste of my time and I would have appreciated if they were more upfront about what they were looking for. However, had they had the courtesy to reject me, I would have said the experience was positive, as everyone was friendly and the tasks were easy. I suppose, like lots of companies with high turnover, professionalism is not a priority in the hiring process.
