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      Gusto

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      Buscas relacionadas: Avaliações da empresa Gusto | Vagas da empresa Gusto | Salários da empresa Gusto | Benefícios da empresa Gusto
      Entrevistas da empresa GustoEntrevistas do cargo de Customer Advocate da empresa GustoEntrevista da empresa Gusto


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      Entrevista para Customer Advocate

      25 de jun. de 2015
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      O processo levou 3 dias. Fiz uma entrevista na empresa Gusto.

      Entrevista

      I applied online and was contacted about a week later to do the infamous Spark Hire one way video interview. No human interaction with an employee ever took place. The video interview is very awkward. You aren't speaking with anyone and you're answering five questions that appear on screen. You have sixty seconds to answer each question and while you can take as many tries as you want, this whole process is very awkward. I have a great personality SPEAKING TO A HUMAN. I'm not an actor and personally prefer a phone screening where I can have an actual conversation. None of the questions asked what I do at my current job. I don't see how a company uses this system to judge a potential hire. I feel like the company is being lazy. Call and screen employees. Not everyone is good in front of a camera.

      Perguntas de entrevista [5]

      Pergunta 1

      Tell me your hobbies.
      Responder à pergunta

      Pergunta 2

      Tell me what you like and don't like at your job.
      Responder à pergunta

      Pergunta 3

      Why do you want to work for ZenPayroll?
      Responder à pergunta

      Pergunta 4

      Tell me about a time you had an upset customer and made them happy.
      Responder à pergunta

      Pergunta 5

      What does customer service mean to you?
      Responder à pergunta
      5
      avatar
      Resposta da empresa Gusto
      10y
      Thank you for taking the time to write a review. We apologize that the Spark Hire interview process was less than ideal. We use this tool so that many interviewers and hiring managers have the opportunity to provide feedback for candidates, whereas a phone screen would typically involve only one employee. We acknowledge, however, that Spark Hire is not a perfect system and are considering different interview tools. Your response has been recorded and we will take it into consideration as we continue to grow and develop our interview process. We sincerely apologize that you had a negative experience with Spark Hire and with our interview process. Again, thank you for your feedback. We wish you the best of luck in your job search. Regards, Recruiting @ ZenPayroll

      Outras avaliações de entrevista de vagas de Customer Advocate da empresa Gusto

      Entrevista para Customer Advocate

      16 de mar. de 2020
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Gusto.

      Entrevista

      the interview process was quick - i was contacted by HR to schedule a phone call - i was contacted a few days later by one of the managers in the department - questions were easy and general - contacted by HR to complete an at-home assignment, submitted assignment and i was then invited to the office for in-person interviews with four team members - spoke to each for about 20 minutes and one was solely on the company culture - found out a few days later that i received the job.

      Perguntas de entrevista [1]

      Pergunta 1

      what are you looking for in a company culture?
      1 resposta
      2

      Entrevista para Customer Advocate

      9 de set. de 2015
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      O processo levou mais de 1 semana. Fiz uma entrevista na empresa Gusto.

      Entrevista

      The first thing I want to say is this: don't ever let everyone else's opinion shake you away from something. I've read a lot of negative reviews about this process and I have not felt negative about it yet, in fact it's been very timely. They keep reminding you of their "transparency" and that they believe in not wasting anyone's time. I applied through the website and was contacted the day after. I had a date and a time for a 30 minute phone chat before noon. The 30 minute chat was actually more like 45, the gentleman I was talking to was very friendly. By the end of the interview I felt really good and he said he would "talk to his team" and either he would "send me an assignment" or "let me know otherwise". Three hours later I was sent the assignment. The assignment was rigorous and I spent a great deal of time on the first question, but it was okay because the last two questions were easy to find online and through the website. I turned my assignment in, and the next morning I received an email from the same recruiter asking if I could go into the office for a 3 hour interview the next week, again stating if that at any point they felt as though the position wasn't a good fit for me it would be cut short. This interview was not intimidating and I enjoyed meeting the three gentleman. Very standard interview questions and and it's clear what kind of candidate they are looking to hire. No offer yet, but I hope to hear back from the company. All in all, I've not felt the process to be impersonal at all.

      Perguntas de entrevista [2]

      Pergunta 1

      Please walk me through your favorite app.
      Responder à pergunta

      Pergunta 2

      What is your customer care super power.
      Responder à pergunta
      2

      Entrevista para Customer Advocate

      26 de ago. de 2015
      Candidato(a) sigiloso(a) à entrevista
      Denver, CO
      Nenhuma oferta
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Gusto (Denver, CO) em ago. de 2015

      Entrevista

      Honestly, it was a good experience even though I did not get the job. After a phone interview they gave me an assignment which did not quite meet their standards. I do believe everything on the assignment could have easily been taught to me even though it did not come as naturally at first (I am a bad test taker!) It really caught me off guard. I wrote them asking what went wrong and the man I had been in contact with sent me an awesome email explaining the pros and cons throughout my process. I really appreciated this because most companies drop you like third period french once they have decided not to hire you. So, thank you ZenPayroll for the productive and constructive feedback. I am ready and willing to learn if you ever reached back out to me. I truly believe in your mission.

      Perguntas de entrevista [1]

      Pergunta 1

      What are your hobbies?
      Responder à pergunta
      2