1. Tell me about yourself and your background 2. What interests you about working in the healthcare sector? 3. Why do you want to work for our company? 4. Describe your previous experience in customer support. 5. What strategies do you use to handle difficult customers? 6. Can you give an example of a time you turned an unhappy customer into a satisfied one? 7. What do you understand about patient confidentiality and HIPAA regulations? 8. Describe a situation where you had to solve a complex problem for a client. What was your approach?