I attended an interview after submitting my CV by email, the application form was similar to other hospitality organisation, that is, you are required to fill in all information that you already stated on your CV. I have bring along a set of my certificates/reference letters copy, the staff would verify one by one with the originals.
Perguntas de entrevista [2]
Pergunta 1
Please give example of a situation that you dealt with a very difficult customer in the past.