Pergunta de entrevista da empresa Signature Aviation

How did i handle irate customers

Respostas da entrevista

Sigiloso

31 de mar. de 2019

Use MY best listening skills. Listening patiently can defuse a situation, as long as the customer feels acknowledged in his or her complaint

Sigiloso

25 de ago. de 2020

Listen and see what is the real problem to fix

Sigiloso

12 de jul. de 2015

I would find out why they were irate,what can i do to resolve the problem