Once I identify a problem (like a process delay or high error rate), I use the 5 Whys technique. I ask “Why did this happen?” and use the answer to form the next “Why.” For example: “Why were reports late? – Because data was incomplete. Why was data incomplete? – Because there was no automated feed.” By drilling down, we often uncover the fundamental cause (lack of integration, insufficient training, etc.). I then propose a solution to fix that root cause. This way we address the real issue rather than just symptoms.