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      Verizon

      Empresa engajada

      Entrevista do cargo de Customer Service Representative da empresa Verizon

      Pergunta de entrevista da empresa Verizon

      Entrevista para Customer Service Representative

      How do you deal with difficult customers?

      Respostas da entrevista

      Sigiloso

      24 de mai. de 2010

      Listen to them and understand/sympathize to their predicament. Let them vent first, then offer the best solution to the issue.

      1

      Sigiloso

      15 de abr. de 2010

      Have always had good rapport with all the former customers & haven't had to deal with difficult customers.

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