Pergunta de entrevista da empresa Insight Catastrophe Group
How do you handle an upset customer/employee?
Resposta da entrevista
Sigiloso
22 de set. de 2016
With calm confidence. I worked around doctors and nurses for 4 years, when someone else is upset and having trouble, if you are calm and confident about fixing their problem, that eases their worry. You can't add panic to panic.