Pergunta de entrevista da empresa Rent One: How do you handle customer complaints?

Rent One

How do you handle customer complaints?

Sigiloso

23 de fev. de 2018

Listening is the first step. I let them vent for as long as they need and then address the concerns.

Sigiloso

18 de fev. de 2019

I don't get defensive and I listen to the customers concerns and then I try to find the best solution that's good for all parties.

Sigiloso

23 de fev. de 2019

Take notice of the customers concerns and then find a way to resolve it in a calm manner.