South Africa and Nigeria are the two largest economies in Africa; therefore, monetary services must be robust to drive the two economies. However, the financial architecture/infrastructure between the two nations is not aligned or integrated. Furthermore, there is a lack of literature to support executable strategies aimed at harmonizing business and IT banking services to stimulate regional economic integration between Nigeria and South Africa (Ajibade & Mutula, 2020a). Many studies (Maduku, 2013) have explored banking services in South Africa and the predictability of bank clients’ attitudes. In 2018, Nyoka’s study focused on mobile banking in South Africa and mediating factors for its adoption (Nyoka, 2018). While the focus on mobile banking services, criteria for transactional banking services preference, and factors determining the consumer use of mobile banking is noteworthy (Kabanda, Downes, & dos Ramos, 2012), some of the research focus of banking services in South Africa should be on integrating the fourth industrial revolution (4IR) technology into banking services. There seems to be a huge gap in the literature, especially in terms of the interconnectedness of the 4IR and banking services in Africa. For instance, the challenge of some of these open-source technologies, especially cryptocurrencies, as a disruptive technology to banking services in Africa should be addressed. T here are malicious parties using cryptocurrencies to ask for ransom. For example, a website belonging to the Johannesburg Municipality was hacked, and the hacker demanded ransom in Bitcoins for the site to be functional again. Some of the knowledge production trends on digitization and mobile banking in the networked environment have not covered these challenges in South Africa and Nigeria.

Many people will lose their jobs and that is not a good thing but if the industry were to implement the 4IR. Less mistake are going to be made