How have I handled conflict
Sigiloso
Clear and concise
Sigiloso
I worked as a front desk officer where I once encountered a furious client. The client came in yelling and visibly angry, After some time, I managed to calm them down and asked what was wrong, While the client's responses were rude, I focused on their complaints and I eventually discovered one of our consultants had kept them waiting too long, I immediately apologized on behalf of the company, offered them some water and connected them with another consultant. The client then approached me after to apologize for their behaviour.
Sigiloso
I worked as a front desk officer where I once encountered a furious client. The client came in yelling and visibly angry, After some time, I managed to calm them down and asked what was wrong, While the client's responses were rude, I focused on their complaints and I eventually discovered one of our consultants had kept them waiting too long, I immediately apologized on behalf of the company, offered them some water and connected them with another consultant. The client then approached me after to apologize for their behaviour.
Sigiloso
I worked as a front desk officer where I once encountered a furious client. The client came in yelling and visibly angry, After some time, I managed to calm them down and asked what was wrong, While the client's responses were rude, I focused on their complaints and I eventually discovered one of our consultants had kept them waiting too long, I immediately apologized on behalf of the company, offered them some water and connected them with another consultant. The client then approached me after to apologize for their behaviour.
Sigiloso
I worked as a front desk officer where I once encountered a furious client. The client came in yelling and visibly angry, After some time, I managed to calm them down and asked what was wrong, While the client's responses were rude, I focused on their complaints and I eventually discovered one of our consultants had kept them waiting too long, I immediately apologized on behalf of the company, offered them some water and connected them with another consultant. The client then approached me after to apologize for their behaviour.
Sigiloso
I worked as a front desk officer where I once encountered a furious client. The client came in yelling and visibly angry, After some time, I managed to calm them down and asked what was wrong, While the client's responses were rude, I focused on their complaints and I eventually discovered one of our consultants had kept them waiting too long, I immediately apologized on behalf of the company, offered them some water and connected them with another consultant. The client then approached me after to apologize for their behaviour.