Pergunta de entrevista da empresa International Rescue Committee

How to handle difficult situations with clients including role play.

Resposta da entrevista

Sigiloso

7 de abr. de 2015

"Calm the client down, listen to what is really going on. Tell them how exactly you can and cannot help them (describe your role)." You will probably be interrupted while giving your answer so it really does not matter what you say.