Pergunta de entrevista da empresa Home Depot Canada
How would you deal with a difficult customer?
Resposta da entrevista
Sigiloso
12 de mai. de 2017
I stated that it is always important to remain calm and remember that it isn't personal. The customer is probably just wanting to vent and unfortunately, you are in the line of fire. If you can remain calm and not react, they will likely calm down, as well
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