Pergunta de entrevista da empresa Ophthalmic Consultants Of Boston
How would you deal with a difficult patient
Resposta da entrevista
Sigiloso
14 de set. de 2016
No one way to do so really... Depends on the issue. I would listen to the patient and let them vent. Then reiterate their complaint so that you show understanding and want to help them by being on the same page. Let the patient know what action you are going to take, then follow through. If issue worsens or persist, escalate to direct manager.
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