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Blue Cross and Blue Shield of Minnesota

Empresa engajada

Pergunta de entrevista da empresa Blue Cross and Blue Shield of Minnesota

How would you handle a difficult call

Resposta da entrevista

Sigiloso

20 de dez. de 2022

I would talk in a calm voice and try to slow the call down. If I could not bring the caller back, I would escalate the call to someone who had more experience to complete the call with the member