Pergunta de entrevista da empresa Seattle Skin Cancer Center
How would you handle an angry patient?
Resposta da entrevista
Sigiloso
26 de out. de 2016
While handling an angry patient or customer you must always stay calm. I would do everything I could to ensure that the patient felt heard and understood. I would either offer the patient a solution myself or reassure them that I would pass the information on to the correct entity who will be in touch with them.