Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      Kaiser Permanente

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa Kaiser Permanente | Vagas da empresa Kaiser Permanente | Salários da empresa Kaiser Permanente | Benefícios da empresa Kaiser Permanente
      Entrevistas da empresa Kaiser PermanenteEntrevistas do cargo de Director of Contact Center Analytics & WFM da empresa Kaiser PermanenteEntrevista da empresa Kaiser Permanente


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Indeed, Inc. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Indeed, Inc.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Director of Contact Center Analytics & WFM

      2 de jan. de 2011
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Kaiser Permanente em dez. de 2010

      Entrevista

      I was contacted by an internal recruiter who was based out of a northern CA office and conducted a 20 minute phone interview regarding my background relevant to the position. Approximately one week later I received an email from the same recruiter asking for my availability to conduct 3 separate phone interviews with key stakeholders over the following week. After emailing my availability almost 2 additional weeks went by before I received a phone call from this gentleman again asking me if I had previously spoken with him? This is where things started going south from my perspective. The recruiter stated a couple more folks had been added to the mix for phone interviews and he wanted to still include me in the pool. Well, I was not impressed at this point but agreed to continue in the process. On the following week (now one month into this process) I conducted the 3 phone interviews but did not like how the conversations were going. My impression is that the organization is heavily bureaucratic and I would be spending 75% of my time putting out political fires. What’s more, the hiring authority (VP, Customer Service) was not even involved with any of these discussions which speaks more about their heavy bureaucracy. After the 3rd phone interview I was no longer interested and did not communicate with the recruiter beyond that point. I think this job would have been very boring for me as well.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about your past experience putting together a forecast for call volume?
      Responder à pergunta