Had a phone interview first with the HR contact - pretty straight forward, mostly just covering your resume & skills. Next step was an in person interview at the Home Office with 3 of the current merchants & assistant merchants. Again, straight forward & no trick questions, typical interview questions. The interviewers seemed somewhat frantic as they were talking to me in between meetings but I guess that can be expected.

I had two virtual interviews with the hiring manager and another associate. A red flag was that the associates had to schedule interviews themselves. I asked if I should have an HR contact, and the hiring manager said they would put me in contact, but I never heard anything. Two weeks later, I reached out to the hiring manager to provide an update, but was told the job was filled. Not a positive experience.