They ask you scenario questions such as, "if someone had a problem and approached you and you didn't know the answer how would you handle that" Those sort of things. They operate off of a points systems. If you mention certain phrases or words they give you points which they add up. Be sure to research their latest customer promotion programs and work them into your answers.

Interview wasn’t very professional. It was like being interviewed for a fast food position. I don’t remember the guys name but he handed me a position description, the same some from on-line, and ask me to read it. He explained that the position wouldn’t ONLY be class A driving. That’s about the extent of that interview. He kept looking out the window for someone else to come in a meet with me. No questions about benefits until I asked about them. No questions about work ethic. It took an incredibly long time just be told that someone else was hired.