The interview process was initially communicated as a three-round process. However, due to scheduling changes, the actual experience became unclear and inconsistent. I completed the first interview, after which I was informed that I had progressed to the next round. Subsequently, additional interviews were arranged due to interviewer availability, resulting in a total of three interviews overall. Despite this, it was not clearly communicated which interview constituted which “round,” or whether the process had changed. The interviews themselves were professional and constructive. The interviewers were engaged and showed genuine interest in my experience managing specific client portfolios, and the discussions with the business stakeholders were positive. Unfortunately, the coordination and communication surrounding the interview process were disappointing. The HR function appeared to be managed by an external recruitment partner, and there was limited clarity on the interview sequence, status updates, or next steps. On multiple occasions, I was informed that HR needed to check with the business team before reverting to me. Follow-up emails were often not responded to promptly, which made it difficult to understand where I stood in the process and led to unnecessary uncertainty. While the interviews themselves were well-run, the lack of structured communication and ownership from HR detracted significantly from the overall candidate experience.

Interview process very fast. It involve hiring manager and a Japanese advisor. 1 round Interview for lower ranking staff and the offer letter issued within 1 week followed by medical checkup and referral check.