7y
I’m the CTO of Managed by Q. I appreciate your feedback. I was sad to read your review. I looked into what happened and I wanted to respond.
Your experience with interview scheduling wasn’t good at all. We did indeed take a long time to schedule internship interviews. We also did switch you from an on-site interview to a videoconference. Both problems were triggered by our facing a much higher volume of out of town intern candidates than our engineering team and our small recruiting team had managed before. To relieve the pressure on them I asked to start scheduling internship interviews remotely. I didn’t have a good plan in place for candidates we’d already made promises to and I ought to have ensured that we interviewed you on site as promised. We take pride in our interview process and I’m sad that we left you with a frustrating experience.
It is true that the big brands have well-honed recruiting machines, with recruiting teams many times the size of our whole company. We compete with them successfully because we’ve shown that, for the right kind of person, a career at Managed by Q is even more rewarding. I hate it when our growing pains hurt our customers or our candidates. But I think it’s important for our future employees to know that the experience handling those growing pains is one of the most valuable parts of working at a small and growing company.
Lastly, regarding the technical interviews, we test our questions extensively and we’ve seen many candidates solve the question you are referring to in code within the time allowed. Your interview teams were well-practiced and have spoken with dozens of candidates. That said, we recognize that there's noise in any interview and that it's possible you weren't able to show your skills. We always ask multiple technical questions to adjust for the noise.
Thanks for the feedback. You’ve helped us get better for future candidates. Sorry to let you down. Congratulations on your other offer and best of luck.
