Candidatei-me pessoalmente. O processo levou 1 dia. Fui entrevistado pela Marriott International (San Francisco, CA) em jan. de 2015
Entrevista
Situational questions. They want to know results and numbers to show the results. The focus on goal answers, goal was X and we scored Y because of what I did to support the results. The also have you take a personality survey to know how closely you can meet the Marriott Cultural. First you receive a call from the recruiter, then on property, then have you come in for an interview and generally one or two rounds meeting with the direct report and the GM and Executive Committee.
Perguntas de entrevista [1]
Pergunta 1
Tell me about your favorite customer service moment.
Fiz uma entrevista na empresa Marriott International.
Entrevista
Interview questions are to be answered in S.T.A.R. format:
Situation - Explain the situation
Task - Explain the problem/task that needed resolution
Action - Explain the action you took
Result - Explain the result/outcome of the situation after taking action
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when you implemented a new idea to make something work better.
Candidatei-me online. Fiz uma entrevista na empresa Marriott International.
Entrevista
Lengthy process. You will initially be assessed via call and will have 3 interviews afterwards. First, asst front office manager, 2nd f.o. manager and the 3rd is the General Manager. Be prepared!
Perguntas de entrevista [3]
Pergunta 1
1st Interview will be the STAR method. Situational Task Action Result
Fiz uma entrevista na empresa Marriott International.
Entrevista
It was easy and took 3 days. 1 interview with the Hotel Manager. It was simple and straightforward. Explained me the job responsibilities and how a day to day life looks like
Perguntas de entrevista [1]
Pergunta 1
My previous experiences and how i dealt with customers