The interview was inviting, easygoing, and really gave me a feel for the work environment. I dropped off my application and followed up five days later for an interview. The assistant manager interviewed me and she asked me mostly situational questions which were tricky, but she told me I did very well. Got a call back the next day and went in for my second interview with the manager. She didn't even ask me questions, just talked to me about my life and the Marshalls community. She told me about training and the wage increase and she was super nice. I'm going next week for my orientation.

Simple questions, recall a time where you had to deal with someone being difficult or rude, could be a coworker or customer. Talk about a good customer service experience you had.