My hiring process was likely very different than it is now. I submitted my resume, and got a call the same day from HR to do a quick phone screening. They setup a phone interview for the next day with three managers. I got asked technical and customer-service type questions. I went through the interview and was told they would let me know as soon as they made a decision. I sent a thank you email the following day. About two hours after I sent that, I received an e-mail from HR with a job offer.