I applied online through my university's career center. I submitted only a resume, no cover letter. I had a 30 minute phone screening with a very friendly HR recruiter, and then was invited for an on-site interview. The HR team there was one of the best I have ever dealt with, and they were extremely friendly. I had three 45 minute interviews with managers, all that were different in format. They ask you a lot of questions about what you are seeing, what you think about the catalog, etc. All in all, I had trouble being excited about the company as it was something completely different from what my background is in, but most managers that I spoke with did come from many different fields - and this is what makes the company and environment interesting. Overall, it was a positive experience.

R1 online, R2 in-person, all behavioral, they expect you to ask a ton of questions and a lot of follow up questions when u share an anecdote. u have dinner with them, lunch with them. they have town cars pick u up.