Got a call from Mcmaster a day after applying. Standard phone screening. Brought in for an interview. Asked typical behavioral question. Took a 3 part writing test. Very easy. You basically have to respond to 3 customer concerns. They give you 35 minutes. I felt the interview went pretty well until the very last part. You have the initial interview, 2 side by sides with call center agents and 1 last interview which I assumed was a psychological assessment. Got a call the next day from the person who interviewed me last. She said "There was a change in their Personnel needs". They offered me a Bin Filling position in the warehouse instead of the business operations position I applied and interviewed for. Typical bait and switch scenario. Very dishonest and disrespectful strategy. Reflects badly on the company as a whole. When I asked what the Warehouse position entails, instead of highlighting some of the more serious duties of the job, she fumbled the answer and ended up telling me "you basically fill Bins in the warehouse". Terrible response. Made me feel even more degraded and demoralized. I probably would of came in for a tour if she did a better job convincing me. Meant well but May need to be retrained or reassigned to a department where less people skills are needed. Some advice to HR. This is not the post-recession labor market. If you're looking for graduates from bumper sticker schools like Berkeley and UCLA, good luck finding them. Most of those kids think they are too good for a call center job, and the ones that do apply usually majored in something unrelated to the position like Mickey Mouse studies, Sociology, or underwater basket weaving. The Labor market conditions are in favor of applicants right now. Please act accordingly.