The interview was conducted by a panel of three people (technical lead, training lead and manager). It went through phases to learn more about me and to have me show my skill in troubleshooting problems. The troubleshooting test was set up improperly and they would not allow me to reboot the pc because they didn't think that it was necessary. After they finally let me reboot, it fixed the problem. They didn't hire me because I got frustrated about this. If you want me to fix a computer, you should allow me to do what needs to be done to fix it.