I had a phone screening and I was offered an interview with Vanessa Herrera and her colleague. It lasted about 30 minutes they were both friendly. 9/10 questions were behavioral questions. After the interview I was told I would hear within a week and I didn't. I reached out but never got a response. If you get an interview don't stop looking until you get an offer.

Will ask why you are a good fit and why you think you are the right person for the position will also ask you how to handle an angry customer.