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      ModCloth

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      Buscas relacionadas: Avaliações da empresa ModCloth | Vagas da empresa ModCloth | Salários da empresa ModCloth | Benefícios da empresa ModCloth
      Entrevistas da empresa ModClothEntrevistas do cargo de Customer Care da empresa ModClothEntrevista da empresa ModCloth


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      Entrevista para Customer Care

      5 de mai. de 2014
      Funcionário(a) sigiloso(a)
      Pittsburgh, PA

      Outras avaliações de entrevista de vagas de Customer Care da empresa ModCloth

      Entrevista para Customer Care

      24 de jun. de 2014
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência neutra
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fiz uma entrevista na empresa ModCloth.

      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 3 meses. Fui entrevistado pela ModCloth (Pittsburgh, PA) em jun. de 2011

      Entrevista

      It is a lot easier if you are referred by an employee there. HR does take forever to get back (about 2 months) you are given a written test that you edit on your own, and email back. Once you pass that you come in for an interview (most likely a group interview). Depending on the time of year (holiday or not) you should receive a phone call from HR letting you know within a week or so.

      Perguntas de entrevista [1]

      Pergunta 1

      Just typical customer service questions. Examples of when you excelled in customer service, what customer service means to you (a tear jerking story would be the best), when you had a customer service experience that had a positive or negative impact to you.
      Responder à pergunta

      Entrevista

      I heard back after submitting my application within about a week, to come in for an interview. I was told to bring a copy of my resume and dress comfortably, no need to be formal. When I arrived for the interview though, I found out that it was a group interview, with about 7 other people. It went well, but throughout the process I found it to be very impersonal, as I felt my answers had to compete with the other interviewees, and it was just overall really uncomfortable.

      Perguntas de entrevista [1]

      Pergunta 1

      There weren't any difficult questions. It was mostly just an unexpected method for hiring to be in a room with 8 other people trying for the same position. The question would be asked, then we'd go in a circle answering.
      Responder à pergunta

      Entrevista para Customer Care

      2 de mar. de 2014
      Funcionário(a) sigiloso(a)
      Pittsburgh, PA
      Oferta aceita
      Experiência neutra
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela ModCloth (Pittsburgh, PA) em abr. de 2013

      Entrevista

      I heard about an opening with ModCloth in their customer service department and decided to apply. I was asked in for a group interview with about 8 other potential candidates and asked questions in a round-robin style. We then had a brief mock chat and phone call session to see how we would actually handle a real situation. I felt comfortable doing this and if talking to people to resolve situations comes naturally to you, this is the perfect job!

      Perguntas de entrevista [1]

      Pergunta 1

      Talk about a time when you went above and beyond to provide uncommon service to a customer.
      Responder à pergunta
      1