They found my CV online and contact me. I was scheduled for a group interview for the following week. When I arrived at Monarch, there was no reception or anyone to greet the candidates. We all sat around waiting for someone to acknowledge us. There were about 10 other candidates at the group interview. we had to -introduce ourselves -reinvent something in the room -do a presentation Later that day I was contacted as I had made it to the second round. The second interview was scheduled for the same week. When I arrived for the second interview, I was given a brief overview of the company and given 10 minutes to prepare for the calls I'd be making. I had to call real clients and used the live database. I'm not sure how many clients I called, but i did generate 4 solid leads and update the database. I was on the phone for 2.5 hours. Afterwards, I had an interview with the team leader. He told me that 8 other candidates had been in that week for the same position. Now, assuming each candidate is on the phone for 2.5 hours, thats 20 hours of work that Monarch gets for free- which they advertise as an interview. And was for the 1 department in one week. there are still 2 more departments! The team leader was not very professional and asked inappropriate questions. As previously stated, they are not a far representation of Birmingham at all!! quite disgusting to see! Monarch sells themselves well during the group interview, but it was a complete let-down. The reason why Monarch offers free cake, beer and other incentives is because they need to con people into working for them!