Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Monzo Bank em mar. de 2019
Entrevista
1- Phone call with the manager
2- Case study: how to predict the evolution of customer complaints
3- two on-site interviews, one with another team manager and a HR, one with the manager and the head of data.
Even though I was not at my 100% (I was very sick), I loved the friendliness of every person I’ve met. I also enjoyed the case study and receiving the feedback one week later. Thank you!
Perguntas de entrevista [3]
Pergunta 1
What are the elements that help predict the number of messages customer service receive each day?
Fiz uma entrevista na empresa Monzo Bank (Londres, Inglaterra).
Entrevista
It was unnecessary long, there was little or no human interaction. I asked the managers questions they should know and none of them were able to answer properly, makes you wonder how their level of productivity is. In summary, it was a proper waste of time and not a place for someone who’s ambitious and smart.