English written test ang gorilla test has been taken and candidate is judged upon previous experience and according to that offer is given to them which suits both parties. discussion about past work process and are you able to join ASAP. shift preference asked and everything was mentioned on contract letter. All terms and conditions.

There were three rounds in interview process in which questions about family background , Experience description, Skills etc were asked and Written rounds is there in which various questions were asked related to customer support.