Candidatei-me online. Fiz uma entrevista na empresa NEXT.
Entrevista
I applied online and then had a telephone interview afterwards. The telephone interview was about ten minutes long. After I passed the telephone interview/discussion, I was sent an email asking me to come into store for an assessment. I went in person and I had to help out for about an hour. They said that they especially liked proactive workers regarding customer service so I believe they were observing me to see if I would approach customers to see if they needed help etc. At the end, they gave me a £10 gift card for my time and said that they would be in touch. Except they never contacted me thereafter, not even to reject me so that was quite disappointing.
Perguntas de entrevista [1]
Pergunta 1
What is one of the best customer service that you have received?
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot