The process starts online but an extra effort of physically going into the location you want to work at and introducing oneself to general manager goes a long way. It helps put a face to the paper so to speak. Dress nicely for example " church closes". First impression is critical. Two interviews are required one with hiring manager and then the general manager. The hiring manager wants to see how passionate your are about pleasing the customer and how well you work with others. Teamwork is emphasized here. They will want to know a brief personally background and your past work experience. If you have none ( work experience that is ) then reiterate what a valuable asset you will be quick learner. Basically let them know that they will not regret giving you a chance. If the hiring manager likes you he or she will set up the final interview. The general manager will ask tougher questions most likely for specific to the position. This should be easy if you have experience serving. If you do not then answer honestly and to the best of your ability. The manager will notice if your trying to fake it. Best advice think about when you go out to eat usually everyone wants the same experience so your answer should fit well with he or she asks you. After that interview you will immediately be notified if you have the job or not. Of not do not get discouraged or hostile. Instead ask the manager want you could have done differently and ask for their advice. This can instantly change the managers mind and get you the job. If not take the advice given and use towards the next interview. If you got the job the congratulations!