Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      Nordstrom

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa Nordstrom | Vagas da empresa Nordstrom | Salários da empresa Nordstrom | Benefícios da empresa Nordstrom
      Entrevistas da empresa NordstromEntrevistas do cargo de Customer Service Specialist da empresa NordstromEntrevista da empresa Nordstrom


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Indeed, Inc. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Indeed, Inc.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Customer Service Specialist

      13 de set. de 2013
      Funcionário(a) sigiloso(a)
      Seattle, WA
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Nordstrom (Seattle, WA) em set. de 2013

      Entrevista

      I applied online for this position and received an email invitation to set up a phone interview. The phone interview was fairly short and was following by about a 45 minute online test. I was called in for an additional interview on site, where I took an additional 45 minute test, followed by a tour of the call center, a review of some of the calls and about an hour for interview. The interview took roughly three hours. I received a notice to fill out information for a background check and references, and received a call back a week later with the job offer.

      Perguntas de entrevista [1]

      Pergunta 1

      I was asked about my fashion sense. Maybe this is normal for the industry, considering I come from a telecom background, but I was a little taken aback considering the job title. Maybe if I was customer facing or a buyer, but I dress well for interviews, so I wasn't sure where the interviewer was going with this question. I don't believe that this was company policy, but the male interviewer repeatedly asked if I had any major life changing plans in the near future ie was I pregnant or planning on having children. I know its an unlawful question, and I was surprised at the interviewer.
      Responder à pergunta
      6

      Outras avaliações de entrevista de vagas de Customer Service Specialist da empresa Nordstrom

      Entrevista para Customer Service Specialist

      13 de out. de 2021
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 dias. Fiz uma entrevista na empresa Nordstrom.

      Entrevista

      Applied online, had phone interview the next day, then the following day came I into the store for an interview and training began shortly after. Very quick and smooth process.

      Perguntas de entrevista [1]

      Pergunta 1

      Do you have any experience in customer service?
      Responder à pergunta

      Entrevista para Customer Service Specialist

      30 de ago. de 2019
      Funcionário(a) sigiloso(a)
      White Plains, NY
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fiz uma entrevista na empresa Nordstrom (White Plains, NY).

      Entrevista

      Very smooth, easy going. First I had a phone interview, 2 weeks later I had an in store interview. Store manager is very sweet. Nothing out of the ordinary. Very big on customer service.

      Perguntas de entrevista [2]

      Pergunta 1

      Are you customer obsessed?
      Responder à pergunta

      Pergunta 2

      Are you willing to go the extra mile?
      Responder à pergunta

      Entrevista para Customer Service Specialist

      31 de mar. de 2019
      Funcionário(a) sigiloso(a)
      New York, NY
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Nordstrom (New York, NY) em mar. de 2019

      Entrevista

      Easy process! Completed the application via LinkedIn, a few days later I received an invitation to complete a video interview via hirevue. The questions were simple retail experience questions. Lasted about 20 minutes. Completed the virtual and a few days later I received a email inviting me to a phone interview follow-up on Friday. The recruiter was very nice, informed me more about the position. She asked me multiple questions like a what would you do in this situation. The following Monday I got a phone call and received a offer letter.

      Perguntas de entrevista [1]

      Pergunta 1

      How would you handle an angry customer who's order was lost and the item that was ordered was no longer available?
      Responder à pergunta