I submitted an online application, was directed to a 30 min or so personality test, that consisted of alot of the same questions reworded, ( ie. Are you a team player, are you friendly, Multitasker ect. ) Then e mailed to schedule a phone interview, 4 days later I had a very short phone interview, they asked the standard "why nordstrom?" " tell me about the most diffucult customer service problem you have had?" " tell me about a time a co worker was doing something they should not?" " how do you feel about commission sales?" I guess I didn't do all that well, they said they had other applicants to review and would get back to me, It's been a week and I have not heard from them.

Meet a hiring manager, meet the specific manager for your role, answer some simple questions. No demonstration of skills required. Expect to meet a few people before signing a contract.