Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the process felt frustrating and that our communication did not meet the standard you should expect. Our intention when reaching out to candidates is always to explore potential alignment, not to cause confusion or discomfort. It’s clear from your feedback that the way expectations and decisions were communicated fell short, and for that we apologise. Regardless of the outcome, every candidate deserves transparent, respectful, and constructive communication. We take feedback like this seriously and will be reviewing our recruitment approach to ensure clearer upfront alignment and more thoughtful follow-up. If you are open to it, we would welcome the opportunity to discuss your experience directly and understand it in more detail. Please feel free to contact us directly.