Dear applicant, Thank you for taking the time to leave a review here. We are truly sorry to hear that the process did not work as smooth as it should. We would like to get a better understanding of what happened in your specific case. What you describe does not correspond with our standard process. We would appreciate it if you could give us a few more details such as: To which location did you submit an application? Which HR email address did you use for this process? If you would be interested in sharing this information with us, please send an email to recruiting@serrala.com. We'd love to hear from you! Many greetings & all the best for you Nele