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      T-Mobile

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      Buscas relacionadas: Avaliações da empresa T-Mobile | Vagas da empresa T-Mobile | Salários da empresa T-Mobile | Benefícios da empresa T-Mobile
      Entrevistas da empresa T-MobileEntrevistas do cargo de Customer Service Representative (CSR) da empresa T-MobileEntrevista da empresa T-Mobile


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      Entrevista para Customer Service Representative (CSR)

      15 de mar. de 2021
      Funcionário(a) sigiloso(a)
      Springfield, MO

      Outras avaliações de entrevista de vagas de Customer Service Representative (CSR) da empresa T-Mobile

      Entrevista para Customer Service Representative

      27 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Wichita, KS
      Oferta recusada
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fui entrevistado pela T-Mobile (Springfield, MO) em mar. de 2021

      Entrevista

      Very easy, straightforward, and quick. Once you fill out an application, you will be directed to an assessment which is a couple of mock phone calls where you have to choose the best answers for the customers issue, and then you have a typing portion to see how accurately and quickly you can type the call notes. After a couple of days, I received an email that I passed the assessment and got a link for the hirevue portion of the interview. It consisted of 4 questions where you are using your webcam to record your answers to questions(they are the same for all applicants by the way!) and 3 written/MC questions. A background check came after that. Once that was submitted, I received an email to schedule my final virtual interview a couple of days later. It was a hiring manager at the call center and I was given info about the job and its benefits. I was then asked 5-6 behavioral questions and told I should hear back within a couple of days. I heard back within hours and received an offer to start within 2 weeks!

      Perguntas de entrevista [7]

      Pergunta 1

      Will there be anything preventing you from attending the entire training?
      Responder à pergunta

      Pergunta 2

      Are you available to work any schedule during our hours of operation?
      Responder à pergunta

      Pergunta 3

      Do you meet the requirements to work from home?
      Responder à pergunta

      Pergunta 4

      Why did you leave your last job?
      Responder à pergunta

      Pergunta 5

      Tell us about a time when you went above and beyond for a customer?
      Responder à pergunta

      Pergunta 6

      Tell us about a time you had to be an expert and offer products and services to a customer?
      Responder à pergunta

      Pergunta 7

      What makes you the best fit for the role?
      Responder à pergunta
      11
      Experiência negativa
      Entrevista difícil

      Candidatura

      Fiz uma entrevista na empresa T-Mobile (Wichita, KS).

      Entrevista

      It’s a grueling process. Do several interviews before you go in for an actual interview. It’s more like a mixer. Meet a variety of people then do a one on one.

      Perguntas de entrevista [1]

      Pergunta 1

      What your goals are for the future?
      Responder à pergunta

      Entrevista para Customer Service Representative

      14 de abr. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Tampa, FL
      Oferta recusada
      Experiência negativa
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa T-Mobile (Tampa, FL).

      Entrevista

      The interview went well, but when they asked about my desired length of stay, I explained that I wanted to stay for a considerable time, but still launch or perhaps grow the company. The interviewer then went on a rant about how they thought they would only stay at this job for a short while, and their enthusiasm seemed to wane.

      Entrevista para Customer Service Representative (CSR)

      24 de dez. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Atlanta, GA
      Oferta recusada
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa T-Mobile (Atlanta, GA).

      Entrevista

      After completing a phone interview there was an in person interview.There were two people doing the interview one person asked the questions the other took notes. It didn't last long and they were very nice.

      Perguntas de entrevista [1]

      Pergunta 1

      How do you handle an upset customer?
      Responder à pergunta