Candidatei-me online. O processo levou mais de 1 semana. Fiz uma entrevista na empresa TD (Toronto, ON).
Entrevista
online assessment testing your personality and a comic-like situation test (you need to listen to the customer and answer correctly) and then 3 phone interviews: 1) basic interview by interview A (30min) 2)language interview (15min) by B 3)behavior interview by interviewer A (60min)
Perguntas de entrevista [1]
Pergunta 1
why do you leave your previous job
read out terms in your second/third language
what is exceptional customer service & great customer service
examples of teamwork, difficult client..
how you overcome meeting target
why we hire you
Candidatei-me por indicação de um funcionário. O processo levou 4 semanas. Fui entrevistado pela TD (Markham, ON) em mar. de 2024
Entrevista
he interview lasted nearly an hour and covered a broad range of topics. It began with behavioral questions, where I was asked to discuss my past experiences, problem-solving skills, and how I handle challenges in the workplace. This portion allowed me to demonstrate my interpersonal abilities and decision-making processes. Afterward, the focus shifted to a language assessment, where I was tested on my proficiency in both Mandarin and Cantonese. The assessment evaluated my fluency, comprehension, and ability to communicate effectively in different scenarios, highlighting my bilingual skills.
Thorough questions about how to apply previous experiences into the current job. Friendly interviewer. It lasted around half an hour, it was a virtual interview. Afterwards there was a phone language test as I was bilingual.
Perguntas de entrevista [1]
Pergunta 1
Share an experience that you went beyond customer's needs.
Candidatei-me online. Fui entrevistado pela TD (Markham, ON) em set. de 2021
Entrevista
The interview process was standard for the industry, consisting of three common stages: a phone screening, an in-person interview, and a final offer.
1. Phone screening
2. In-person interview
3. Offer
Perguntas de entrevista [1]
Pergunta 1
How would you allow the success of your colleagues to impact your performance?