Set up by email only a week after I had applied on-line, the 1st interview was a phone interview with the hiring manager, approx 30 minutes. He clearly had not taken a long look at my resume before hand, but asked per-tenant questions based on my experience and job function. Positive: He was upfront about the challenges facing the site. As I had seen some poor reviews for the location (not company), it was refreshing he acknowledged this upfront. Negative: He did most of the talking it seemed - I often had to cut in to try and relate how my experience fit the situations. Also seemed some of the questions were straight out of a book or online "here are the questions you should ask" material. Overall: Decent interview, but not as interactive as I would have liked. I much prefer face-to-face and am not used to phone interviews with the hiring manager. A week later the HR person sent a 'thanks but no thanks' email. I was disappointed I didn't have the chance for an onsite, but at least they didn't keep me hanging as so many companies do these days, so I give good marks for the professionalism.