There was a phone screen interview followed by an interview with the CEO and two HR reps. The interview was in the morning and later in the afternoon the HR rep called me and said that they loved talking to me and would like to arrange for me to travel out to their headquarters to meet everyone. She said "this is just a formality so you can meet everyone, but we would really like for you to come on board". I was thrilled, she said I'll send you information on the benefits package in the morning and we can walk through the offer. She didn't reach out the next day, nor the day after that. Eventually I shot her an email and she said "Oh we are still interviewing I will get back to you tomorrow". Then 4 days laters after I had reached out once again, she said they would not be moving forward with me. It was a very disappointing process, and as others have mentioned they are very vague about their product and the impact it has. For an organization that prides itself on its military ties, it treated a fellow veteran very poorly.