online application takes an inventory of what you are like with other people ie how helpful you are and how much you enjoy fashion. the more positive and upbeat you are about fashion and customer service the higher the score you get which in turn gets you the interview. The interview questions are as follows: Why do you want to work here? What makes you think you would be a good asset to the team? What brands to we carry? Make eye contact and be upbeat and enthusiastic about the product and people you'll get the job. Wear their clothes and LAYER.