I applied online and received an e-mail a few weeks later detailing that I would be contacted by the HR dept. I called the number provided in the e-mail answered some automated questions and was transfered to a person who asked a couple of customer service related questions: "How have you provided excellent customer service in the past?, What can you offer Home Depot?" etc. After conducting the phone interview I was told that they would like to set up a 1:1 interview, they didn't have any times available but I received an automated phone call about 30 minutes with times I could schedule an interview. Currently I am waiting to have my face-to-face interview.