Pergunta de entrevista da empresa Kimpton Hotels & Restaurants
The time when I had a difficult guest.
Resposta da entrevista
Sigiloso
16 de fev. de 2020
It happened when I had a newly arrived couple who were complaining that there room had no ocean view and wanted to move to other Hotel ,I therefore went to the Front desk manager who upgraded their room to ocean view and they were very happy and I also offered them a complimentary glass of champagne.