Then he asked me how well I thought I did I said I would give myself an 8 and he said well you are really quite generous aren't you? He said I was too happy when I was reading the script? Everything else I did I did quite well but I was too happy and cheerful reading the script. I go on to say that in sales which I have been in sales for over 20 years that you need to have great customer service and have a connection with your customers and develop that rapport with your customer.