Filled out online application and then took an hour long test. The test included deductive reasoning questions, typing test, and personality test. I must have passed because I got an email to set up a phone interview about a week later. The interview was scheduled almost 2 weeks away which I thought was weird. Interview was about 30 minutes and pleasant. Questions focused on being concise, customer service, and time management. Mostly STAR questions. Once I finished, I was scheduled for an in person interview for 2 days later. I arrived to the interview about 10 minutes early and still ended up waiting about 25 minutes. When I was called back, I had a panel interview where the 2 interviewers read very specific questions straight off a piece of paper and took notes. All questions were "tell me about a time"/STAR method. The questions were difficult and it was nerve wracking watching them take notes while I answered. About an hour long interview. I was told that hiring went in 2 week waves and they didnt know where they were in the hiring process so I would hear back in 2 weeks or less. I really wanted this job so i was very anxious to hear back. I checked my candidate portal and it didnt update after 2 weeks, no call, no email. I figured this was a rejection but i went ahead and emailed HR and the panel interviewers. I never got a reply but my candidate profile finally updated to "no longer under consideration". The entire process took over a month and I felt strung a long. It stinks cause I really wanted to work for Travelers!

Applied on Corporate Website in Early August Online Assessment after application screening 30 Minute Phone Interview 2 Person Interview with two Unit Managers for approx 1 hours. Did a brief shadow of a claims adjuster, exchanged questions and brief review of claims systems. Final Interview with Director for approx 45 minutes. All questions were STAR related and they asked about 8-10 questions each interview. Offer provided Same Day , was offered higher level claims role due to experience. Accepted Background check took about 3 weeks. Whole process took about 1.5 months.