The interview process consisted of a group interview with four candidates present. There were two staff members conducting the session, including a manager. The session began with a short introduction round where each candidate presented themselves. We were then given group tasks and situational exercises. These involved discussing different scenarios and explaining how we would handle them in a retail environment. The focus seemed to be on teamwork, communication, and problem-solving skills Overall, the interview was interactive and centered around collaboration and how candidates approach customer service situations.