They had my resume in the system and HR contacted me and asked me to interview for a "client Relationship Specialist" position. They asked me to contact them within a few days and set up a time for a phone screen. The phone screen asked pretty basic questions. After the phone interview, they told me they would be in contact with me within the next few weeks to see what steps to take next if they wanted to consider me further. I am still waiting for a response.
Fiz uma entrevista na empresa Vanguard (Charlotte, NC).
Entrevista
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Vanguard (Charlotte, NC) em ago. de 2021
Entrevista
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call